Customer Relationship Executive
This job does not exist anymore.
Try running a new search or browse our vacancies.
Or fill in the form below to receive job alerts.
| Job Type | Permanent Full Time |
| Location | Haywards Heath |
| Area | West Sussex, UK |
| Sector | Customer Service |
| Salary | £23,000 - £26,000 plus 4% bonus plus excellent company benefits |
| Start Date | |
| Advertiser | Nicola Francis |
| Telephone | 01342 325316 |
| Job Ref | NF12528 |
- Description
- Are you passionate about customer service and looking for a company that invests in their people? Do you want to work for a company that can provide you with job security due to their continued success year-on-year? If the answer is yes, then this could be the role for you!
JOB TITLE: CUSTOMER RELATIONSHIP EXECUTIVE
SALARY: £23,000 - £26,000 DOE plus 4% bonus + excellent company benefits
Lloyd Recruitment Services has an exciting opportunity for an enthusiastic Customer Service professional who enjoys speaking with customers and keen to develop a career within customer service.
As the Customer Relationship Executive, you will be a self-starter, who is eager to learn and can work off their own initiative. Our client will provide you with full training which will leave you earning a very competitive salary alongside some fantastic perks such as:
What’s in it for you?
Flexi-Start and finish options available – Monday to Friday 37.5-hour week
The chance to work in a dynamic and technology driven environment
Focused career development and progression opportunities
Private Medical Insurance
If you’re commuting or cycling, they’ve got you covered with the cycle-to-work scheme
Employee wellbeing is top of our agenda, we have healthy fruit and snacks, as well as plenty of tea, coffee, and biscuits to see you through that post-lunch slump
Employees are invited to get involved in the Love Where You Work committee, which is constantly striving to inject some fun into the working day
They have Friday treats
Our client’s biggest benefit is their friendly and hardworking people!
Company events and social outings
Based in Haywards Heath 5 minutes from the train station
Key duties:
Managing incoming calls from external entities including clients/secretaries, hospitals and insurers
Maintaining high level of professionalism, providing accurate information or instructions on further proceedings
Contacting insurers and hospitals to access updates on outstanding claims
Working through lists of unpaid accounts and updating each account with a relevant contact
Liaising with members of internal teams in order to resolve issues
Working through clients’ outstanding accounts, identifying problems affecting the payment of claims and liaising with clients/secretaries directly in order to resolve these issues
Providing reports on outstanding accounts to clients at their request
Work to monthly and quarterly targets to get all accounts processed accurately and in a timely manner
Personal specification:
Experience and confidence in telephone call handing in an office environment is essential
Outgoing and confident personality, good problem solver, able to respond quickly to changing business needs
Excellent written and verbal communication skills techniques are crucial with a high level of computer literacy including a working knowledge of Microsoft office and CRM systems
Salesforce experience is desirable, but not essential
All candidates need to have good interpersonal skills
Effective and competent organisational skills
Polite manner
Ability to work as part of a team but show individual accountability
Willingness to learn new tasks and the ability to take on and accept responsibility
What’s it like to work there?
You will have the opportunity to work closely with employees from all over the company. Our team see orders through all the way from appointment booking to full payment, giving them a behind-the-scenes view of the industry.
If this opportunity is not quite what you are looking for, but you know someone who is, then please head to our website and select “looking for work section” to recommend a friend and find out how you could potentially be rewarded for introducing us to someone we are able to successfully place.
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply, however due to the volume of applications received, we are only able to contact shortlisted candidates
