Sales Administrator
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| Job Type | Permanent Full Time |
| Location | East Grinstead |
| Area | West Sussex, UK |
| Sector | Office Support |
| Salary | £24K plus excellent company benefits |
| Start Date | |
| Advertiser | Nicola Francis |
| Telephone | 01342 325316 |
| Job Ref | NF12439 |
- Description
- Lloyd Recruitment Services are pleased to be working with a leading business who are in search of a Sales Support Administrator to join their team on a full-time permanent basis.
This is an exciting and varied role where no two days are the same and you will play a key part in the operational support for the sales team. Full training will be provided!
What’s in it for you?
Salary £24,000
Working Hours: 8.30am – 5.00pm Monday to Friday
Based in East Grinstead
25 days plus bank holiday (increase with services)
Career progression opportunities
Working for a growing business
Additional day annual leave for your birthday
Free parking onsite
Hybrid working after probation
Must be driver due to location
Key duties:
Sales support
Support the success of the Locator sales team
Supplier purchase order management to place, review, and confirm orders
Monitor proforma invoices and send to finance with follow up to ensure payment – communicating any appropriate updates to both the customer and the sales lead
Send Locator Customer Order Acknowledgements, including amended OA’s where necessary
Request customer concessions where necessary
Respond to customer and supplier queries
Ensure accurate and timely billing of customers – responding to any queries (escalating as appropriate)
Respond to customer Open Order Book (OOB) requests for updates and reschedule orders where necessary
Expedite overdue product working with the principal and other group team members as appropriate
Book couriers for shipments and where appropriate collection and returns
Monitor UK shipping, including liaising with central teams
Provide picking instructions for the warehouse
Assist with export shipping when necessary
Provide shipping cover for export shipping
Ensure documentary requirements for customers are met,
Record QA classification of suppliers and ensure records are complete and up to date
Maintain an accurate and up-to-date customer database
Answer incoming telephone and email enquires as required including for field sales team members when they are not in the office
Ordering of office and other supplies to support the field and office teams (e.g., stationary, and other general office supplies)
Personal attributes:
A keen eye for detail
A procedural mindset with the ability to prioritize
Ability to analyse data and understand connections
Excellent communication and interpersonal skills
A good understanding of quality management principals
Technical skills:
At least 2 years’ experience working ideally working in a sales support or admin role
Excellent numeracy and literacy
An understanding of customer order processing procedure and shipping is desirable
Good IT skills in Microsoft Office packages
Knowledge of import/export processes is desirable but not essential
£24k plus excellent benefits
Monday to Friday
If this opportunity is not quite what you are looking for, but you know someone who is, then please head to our website and select “looking for work section” to recommend a friend and find out how you could potentially be rewarded for introducing us to someone we are able to successfully place.
Due to the high volume of applications Lloyd Recruitment Services can only contact shortlisted candidates
