1st Line IT Support
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| Job Type | Temporary / Contract |
| Location | Surrey |
| Area | Surrey, UK |
| Sector | Customer Service IT |
| Salary | £20,000 to £25,000 DOE |
| Start Date | ASAP |
| Advertiser | Pippa |
| Telephone | 01372818299 |
| Job Ref | PS 12422. |
- Description
- 1st Line IT Support
** £20,000 to £25,000 DOE ** 12 month FTC ** Free parking ** Free shuttle bus ** Flexible working hours ** Excellent company benefits **
Working alongside a rolling project, you will provide 1st line support and guidance to online colleagues throughout Europe and CIS for the company website, as well as getting involved in 2nd line issues.
Duties:
Response and handling of service requests and system troubleshooting
Engage with issues across the website and 3rd party systems.
Liaise with 2nd line support team for issue escalation, and feedback to issue requesters
Develop, debugging and problem solving for the website
Guide and release HQ system standard (SEO, design, coding, integrating and security policy) to local IT teams
Desirable experience:
Various experience of enterprise web site development project or operation
Experience in developing and managing websites including analytic tools
IT related qualifications
Degree beneficial
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
