Customer Service Account Manager
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| Job Type | Permanent Full Time |
| Location | Uckfield outskirts |
| Area | East Sussex, UK |
| Sector | Customer Service Office Support Sales |
| Salary | £24,000-£30,000 |
| Start Date | |
| Advertiser | Nicola Francis |
| Telephone | 01342325316 |
| Job Ref | JB12146 |
- Description
- Lloyd Recruitment Services are currently working with a reputable business on the outskirts of Uckfield who are currently in search of a Customer Service Account Manager to join their team on a permanent basis.
This company has a fantastic opportunity for an experienced and competent Customer Services/ internal account manager to help lead the team, drive sales and enhance the customer experience.
They are extremely proud of their products and their ethos and delivering the best possible customer service is key to all that they do.
The ideal candidate will be able to:
Deal directly with customers either by telephone, email or face to face
Respond promptly to customer enquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service enquiries
Provide pricing and delivery information
Set up new customer accounts
Process orders and requests
Organise workflow to meet customer timeframes
About you:
The successful candidate will be a self-motivated individual with a proven track record in delivering exceptional customer service and be proficient in internal account management. You will thrive in working as part of a team and achieving high standards. Excellent attention to detail, self motivation and a passion for delivering the best service are paramount. You must be IT literate, including Microsoft packages, confident in problem solving and demonstrate the ability to use your own initiative.
What’s in it for you?
You will be working Monday to Friday. The working week is 37.5 hours, 9am - 5pm
Salary of £24k to £27K, OTE £30K
Some hybrid working available
Onsite parking
Development opportunities
Working for a reputable and established business
NB Please note due to company location, applicants must be drivers
Due to the high volume of applications, Lloyd Recruitment Services can only contact shortlisted candidates
