Operations Coordinator
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| Job Type | Permanent Full Time |
| Location | Lingfield |
| Area | Surrey, UK |
| Sector | Operations |
| Salary | £24K plus excellent company benefits |
| Start Date | |
| Advertiser | Nicola Francis |
| Telephone | 01342 325316 |
| Job Ref | NF12098 |
- Description
- Lloyd Recruitment Services are pleased to be working with a leading leisure business who are in search for an Operations Coordinator to join their team on a full-time permanent basis.
What’s in it for you?
Salary £22K - £24K depending on experience
Discounts / free entry across company services and events
Opportunity for career progression
Part of a team that rewards staff for their hard work
Chance to be a part of an award-winning business
The role:
The Operations Coordinator’s role is to manage general commercial and administration activities across the business for all events.
This person will liaise with the regional Sales & Catering hubs teams to ensure meticulous planning is executed locally. Liaison with external clients acting as the site-based contact for the provision of event activity, ensuring smooth communication internally and externally and ensuring staffing levels are coordinated appropriately for events.
This person will work closely with the Executive Director / General Manager in the provision of site-based commercial activity, site representation including show-rounds and co-ordination of non-central suppliers.
This role will ensure site-specific collateral is available and presented professionally and appropriately and will use site-based computer systems where needed.
This person needs to be confident, positive and comfortable working to tight deadlines and under pressure. Effective task management and attention to detail will be essential along with an ability to present well to clients.
Key responsibilities for the role will include:
Represent the business in an appropriate and professional manner dealing with a variety of clients and requests
Act as the on-site co-ordination for delivery of restaurant and hospitality activity working closely with the sales hub and delivery teams
Acting as client liaison to coordinate final booking details with smooth communication to the delivery team
Acting as account handler for specific existing client business, used to dealing directly with the
Liaison with finance, final details to ensure accurate invoicing, ensuring before-the-day payments have been made
Work closely with site operations and the delivery team to ensure accurate pre-event setup and deliveries, briefing where necessary
Coordination of localised and group-wide sponsorship collateral provision and activation
Ensuring marketing collateral is appropriate, up to date and in good supply
Management of direct-to-site communication and flow of enquiry
Work with ED/GM in representing the business to the local community
All business-related tasks within reasonable scope of the role
Essential Skills & Experience:
Educated to A-level standard or equivalent. Business/even qualification preferred
At least 2-years working in a business or commercial coordination role, or as a business developer wanting to move into coordination
Highly organised, with the ability to manage multiple projects in a multi-stakeholder environment, to tight timescales
Client and account management experience
The ability and flare to showcase a site or an event for business show rounds
Proven experience in working with multiple teams, coming together to provide a high-quality service acting as the point-person on-site to ensure high-quality service delivery
Numerate, with good IT skills including MS Office products
Affable and presentable, with experience in working with high-value clients, with a proven ability to engender trust and respect
Self-starting and tenacious, with a can-do attitude turning your hand to any reasonable project or activity
Previous effective sales experience an advantage
Hours of Work:
Hours of work are 40 hours/ 5 days in 7
Flexibility toward weekend and evening working is a pre-requisite of this employment
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply, however due to the volume of applications received, we are only able to contact shortlisted candidates
