Sales Support Administrator
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| Job Type | Permanent Full Time |
| Location | Uckfield |
| Area | East Sussex, UK |
| Sector | Office Support |
| Salary | £27K plus excellent company benefits |
| Start Date | Immediate start |
| Advertiser | Nicola Francis |
| Telephone | 01342325316 |
| Job Ref | NF11876 |
- Description
- Lloyd Recruitment Services are pleased to be working with a manufacturing company in the Uckfield area who are in search for a Sales Support Administrator to join their team on a full-time permanent basis. Due to continued growth the successful Administrator will have the opportunity to progress and develop their skills further across the business.
The Sales Support Administrator must have 2 plus years’ experience within a similar role. This is a varied and dynamic role in a fast-growing multinational company which involves liaison with colleagues and stakeholders throughout the business and provide day to day support for the sales team with any task that is required.
What’s in it for you?
Salary £27K plus excellent benefits
Hybrid working (2 days in the office and 3 work from home)
Will consider fully remote working for candidates that meet the search criteria (Ideally you will be based in East Sussex, West Sussex, Surrey or Kent)
Working hours: 8.30 – 17.00 with 45 min for lunch, shorter day on Friday – 8.30 – 15.45
Pension – the company would match 4% or 5% (increase with year of service )
Annual leave – 25 on top of the Bank Holidays (increase with service)
Free car park including electric car power station
Growing business, great company culture and workplace – modern office, sit-down-stand-up desk by default with 2 screens
Employee + partner “everyday discounts” on-the-go via a smart phone app “Hapi 4U” – supermarkets, fashion, technology, food & drink, travel, sports, hair & beauty, books, music & games, cinema, days out, gym, etc
Cycle to work scheme
Sales Support Administrator key responsibilities:
Handling telephone, website and email enquiries, promptly and professionally
Assisting the Sales Manager when required, providing CRM Reports, and administration support
Help generate and track leads using Glenigans and other lead sources
Assisting field salespeople with their administration requirements
Help the external sales team generate sales opportunities by contacting potential customers and discussing their requirement for their products
Qualify leads and book appointments for the external sales team where relevant
Ensure that in liaison with the external salesperson all quotations are contacted promptly, and accurate follow up dates are recorded on the CRM system
Assist in tactical marketing activities, mail shots, lead generation, seminar/event bookings, etc
Ensure that Contractor records are accurate and up to date on their systems and we are easily specified and sourced
Ensure that Pre-Qualifying Questionnaires when received are completed and submitted within the allocated timeframes
Providing of analytical data on sales team performance vs targets
Any other task reasonably expected in this role
Core Requirements
Proven, demonstrable experience working in a busy telephone/IT based customer-services role
General office / business administration experience
Good standard of literacy and numeracy (to GCSE standard or equivalent)
Good working knowledge of MS Office, in particular Excel, Outlook and Word
Competencies / Abilities:
Resilience / persistence (to handle pressure professionally without detrimental impact upon performance)
Working with others (in a team)
Communication Skills (verbal and written)
Flexibility / Adaptability (to accommodate organisational and operational changes)
Planning / Organising (to meet deadlines, process time-bound enquiries)
Working independently using own initiative
Analytical problem solving
Ability to multi-task
Desirable Criteria
Previous sales administration experience would be welcomed
Experience of using Dynamics 365 CRM or another sales database
Previous experience in dealing with Architectural Practices and Security Advisors/Consultants or similar
Direct marketing experience, lead generation, seminar booking arranging mail shots
Previous experience or working knowledge of BIM Objects, NBS Source
Experience in completing Pre-Qualifying Questionnaires (PQQ’s)
In which roles is a suitable candidate likely to be working now?
Customer Services
Sales Administrator
Office Administrator
Future career progression opportunities
Telemarketing / Marketing Assistants
Field sales (account management)
Business development
Office support functions / roles
Salary £27K plus excellent benefits
Due to the high volume of applications, Lloyd Recruitment Services can only contact shortlisted candidates
