Processing and Administration Support
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| Job Type | Permanent Full Time |
| Location | North London |
| Area | Greater London, UK |
| Sector | Office Support |
| Salary | £18,000 to £22,000 DOE |
| Start Date | ASAP |
| Advertiser | Kim Williams |
| Telephone | 01372 818 299 |
| Job Ref | KW 11714 |
- Description
- Processing and Administration Support
** Mon – Fri 9:30am – 6pm ** Full Time ** £18 - £22K DOE **
** Various Retail Discounts ** ** Excellent Retail/Cinema/Tech/Telecoms Discounts ** Health Insurance ** Life Assurance ** 28 days Hols **
Processing and Administration Support is required for an ofcom registered and expanding telecoms company in North London (N16).
Duties:
Carrying out various administrative duties to support Billing and Mobile Teams
Ensure a smooth billing and onboarding process for new customers and connections
Communications via phone calls, email, and post
Entering customer information into our databases
Providing professional customer service for all billing queries
Supporting the billing and mobile or telecoms processes
Escalating queries and concerns when necessary
Ensuring all procedures are compliant
Completing various ad hoc projects and tasks as assigned
Required Skills and Abilities:
High attention to detail
Ability to work under pressure
Confident and professional verbal and written communication
Good telephone manner
Flexible attitude and a good team player
Ability to multitask and prioritise workload
Strong organisational and planning skills
Ability to maintain confidentiality
Skills and Qualifications:
Excellent IT skills, specifically Microsoft Excel, Outlook and Word
Proficient communicator, with strong written and verbal skills
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
