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Telecoms Fault Team Member


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https://www.lloydrecruitment.co.uk/7202/job2022-01-20 14:15:041970-01-01 Lloyd Recruitment Services Limited
Job Type Permanent Full Time
Location Salford, Manchester
Area Greater Manchester, UK Greater Manchester UK Salford, Manchester
Sector Telecoms
Salary £24,000 to £27,000
Start Date ASAP
Advertiser Kim Williams
Telephone 01372818299
Job Ref KW 11577
Description
Telecoms Fault Team Member



** Mon-Fri ** 9.00-5.30 ** On-going Training ** Various Retail & Leisure Discounts **



** Life Insurance ** Health Insurance ** Income Protection Scheme **



Do you have experience of diagnosing faults on VoIP, CPS, WLR, Connectivity and Lines.?

Are you looking for a desk-based role.?



Our client is an Ofcom registered and expanding Telecoms company, based in Manchester, and they are offering this role with an immediate start for the right person, so don’t delay sending us your cv for review.



Key responsibilities:



  • Fault diagnosis and efficient management to resolution


  • Establish customer requirements and assess their needs through to implementation.


  • Escalating queries and concerns when necessary


  • Liaising with suppliers


  • Provisioning products and services


  • Upsell and cross sell additional products and services




The candidate will have:



  • Proven working experience within the telecoms industry in a support role


  • Technical knowledge and understanding


  • Ability to multi-task and work under pressure


  • A desire to work as part of a team to generate fresh and innovative ideas


  • High attention to detail


  • Effective organisational and communication skills


  • Strong telephone manner


  • Hold all work-related information and materials confidential








NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
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