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Temporary Collections Agents


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https://www.lloydrecruitment.co.uk/7169/job2022-01-12 14:13:191970-01-01 Lloyd Recruitment Services Limited
Job Type Temporary / Contract
Location Cardiff, CF15
Area 60 Cardiff, CF15
Sector Customer Service
Salary £9.50 per hour
Start Date Monday 17th January 2022
Advertiser Kim Williams
Telephone 01372 818 299
Job Ref KE11544
Description
Temporary Collections Agents

 

3-4 weeks office-based training, before moving to a hybrid working arrangement.

 

Key duties:

 

Handling a mixture of inbound and outbound calls to existing Finance customers, who are in the early collections stage (e.g. any debt that is 0-30 days old).

 

Actions that you’ll need to take include:

 



  • Cancel direct debits made by accident


  • Set up new direct debits


  • Take payments


  • Chasing customers for updates


  • Recalculating payments


 

Key skills:

 



  • Communication 


  • Previous collections (preferable but not essential) 


  • Listening skills


  • Working to targets 


  • Self-motivated (need to work to targets) 


  • Be able to adapt to customers’ needs 


  • Resilience


 

 

 

NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
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