Client Service Manager
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| Job Type | Temporary / Contract |
| Location | Croydon |
| Area | Surrey, UK |
| Sector | Marketing |
| Salary | £35k pro rata |
| Start Date | Immediate Start |
| Advertiser | Lloyd Recruitment |
| Telephone | 01342 325 316 |
| Job Ref | AW10919 |
- Description
- Lloyd Recruitment Services are working with a leading media company in the Croydon area who are currently in search of a talented Client Services Manager to join their team on a temporary basis.
As a Client Services Manager, you will be managing the production, promotion and performance of the client’s non-display commercial activity including emails, content marketing and digital content partnerships across all digital and social channels.
You will be experienced in working with clients in an advisory and fulfilment capacity within digital media, social media, and email.
Key responsibilities:
Collaborate with editorial, sales and group servicing departments to achieve objectives
Content uploads for content partnerships and other creative solutions campaigns
Email, native and social distribution of commercial content
Create and deliver analytics reports to clients
Create mock-ups for clients
Copy/asset chasing
Trouble shooting
Liaise with suppliers
Research new suppliers
Raise POs and monitor budget
Skills and experience:
Google Analytics - intermediate (stats for individual content, filtering bots from content stats)
Adobe Omniture - intermediate (pulling reports- page views, visits, stats for individual content)
e-shot - Intermediate (pulling reports, sending out test emails and possibly scheduling emails occasionally)
WordPress – advanced (uploading content, creating, and setting up newsletter advertising, creating content redirects, adding new sponsors)
Ceros - intermediate (pulling reports, uploading content)
Gopublish - basic (reading flatplans)
Ad Manager - intermediate (pulling occasions reports, setting up click trackers)
YouTube - intermediate (uploading videos and pulling stats)
Hootsuite - basic (creating posts for commercial content promotion)
Campaign URL Builder - basic (creating UTM tracking links for content)
Experience of CRMs
Core competencies:
Exceptional organisation skills
Collaborative team player
Good level of written and verbal communication, with the ability to tailor effectively to reach target audience
Proactive with self-development
Innovative strategic thinker
Strong initiative
Personal attributes
Calm
Efficient
Strong attention to detail
£35k pro rata
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply, however due to the volume of applications received, we are only able to contact shortlisted candidates
