Front Office Associate
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| Job Type | Permanent Full Time |
| Location | Lingfield |
| Area | Surrey, UK |
| Sector | Customer Service Office Support Travel & Leisure |
| Salary | £18.5K DOE |
| Start Date | Immediate start |
| Advertiser | Nicola Francis |
| Telephone | 01342 325 316 |
| Job Ref | NF10909 |
- Description
- Lloyd Recruitment Services are working with a well-established company based in the Lingfield area.
Our client encourages its employees to think big, challenge the norm and work at pace to deliver exceptional results. If you’re looking to build a successful career built on knowledge, trust and integrity and one that is full of potential then we think you’ll love working here too.
The Front Office Associate will be required to provide an efficient reception service, ensuring high quality customer care and satisfaction is delivered at all times. Ensuring the Front Office Department operates within the brand standard guidelines. Welcoming all guests in a friendly and efficient manner, ensuring customer care is delivered at all times.
This job would be a great opportunity for anyone with a customer service background who is looking to further their career within a well-established company. The successful candidate will be proactive, accurate and highly motivated with a positive attitude towards work.
The ideal candidate will possess the following attributes:
Educated to at least GCSE or equivalent
Experience in a customer facing role
Able to use Opera Front Office PMS, Marsha, the global reservations system – desirable
Branded hotel background – desirable
Works well under pressure
High level of negotiating skills
Passion for customer service
Excellent time management skills
Exceptional communication
Friendly and approachable nature
Able to work individually and as part of a team
The right to work within the UK
What’s in it for you?
22 days holiday per year plus Bank Holidays
Contributory pension scheme
Childcare voucher scheme
Free parking
Personal and professional development opportunities
Salary up to £18.5K DOE
Due to the high volume of applications, Lloyd Recruitment Services can only contact shortlisted candidates
