Customer Service Advisor
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| Job Type | Temporary / Contract |
| Location | Redhill, Surrey |
| Area | Surrey, UK |
| Sector | Customer Service Call Centre |
| Salary | £12 per hour |
| Start Date | 1st June 2021 |
| Advertiser | Lloyd Recruitment |
| Telephone | 01372 818 299 |
| Job Ref | ME12374 |
- Description
- Customer Service Advisor
** 3 month temporary contract ** Possible temp to perm opportunity **
** To start on 1st June 2021 **
Initially a 3 month temporary contract with realistic extension / permanent opportunities available
Looking for individuals with previous customer service / call centre experience
Lloyd Recruitment Services are looking for professional individuals to join our leading client.
These roles are currently working from home, however you will be required to travel to the office for training, and when the office returns to normal.
Ideally looking for individuals who have already gained previous call centre and / or telephone experience, the successful individuals will be required to communicate to a high standard, providing first class support and service to clients and customers.
Duties:
First point of contact for inbound queries from customers
Making outbound calls to customers to obtain information and respond to follow ups
Responding to Web Chat
Responding to business emails
Handling escalated calls on occasions
Experience:
Previous call centre experience
Confident, professional and clear telephone manner
Self-motivated and driven
A passion for customer service
Enjoy working in a high-volume telephone position
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
Key Words: Customer Service Advisor, Customer Service, Call Centre, Inbound, Communication, Communicator, Web Chat, Email, Telephone
