Helpdesk

Lloyd Recruitment are working with this well-established company, in their search for a Helpdesk Support Executive to join their thriving team.

 

To balance the existing teams experience, we are targeting someone at the early stages of their career.  This role would ideally suit a College/University leaver with qualifications in ICT and/or Computing with Helpdesk Support & SQL knowledge.  Ideally you’ll also have some form of relevant work experience or up to a year’s work experience in a Helpdesk Support role. 

 

Full training will be provided on their bespoke software as well as ongoing training and support.

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  Provide front line customer support


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  Speaking with customers via phone and email


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  Building relationships with customers


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  Liaise with directors and team members to ensure all queries are dealt with in a timely manner


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  Develop, monitor, improve and provide advice on all things IT

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  Strong IT/Helpdesk Support skills


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  Excellent Customer Service skills


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  Experience with SQL (Structured Query Language)


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  Quick to learn new skills


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  Excellent communication skills both written and verbal


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  Strong administration skills and attention to detail


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  Able to work independently and as part of a team


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  Ability to communicate at all levels


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  Hardworking


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  IT literate and proficient in IT packages

NB: Unfortunately, due to the high level of applications received by Lloyd Recruitment Services, we are only able to contact shortlisted candidates.

Helpdesk, Helpdesk Support, SQL, IT Support, IT, Hardware, Software, Technical Support, Support, Horsham, Reigate, Redhill, Printers, Desktop Support, 1^st line Support, PC’s, Crawley, Horley, Gatwick  Gatwick