Customer Service and Assistance Coordinator
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| Job Type | Permanent Full Time |
| Location | Worcester Park |
| Area | Surrey, UK |
| Sector | Customer Service Office Support |
| Salary | £19,788 +benefits, bonus, overtime and regular team and company |
| Start Date | ASAP |
| Advertiser | Kim Williams |
| Telephone | 01372818299 |
| Job Ref | KWP9510 |
- Description
- Amazing client / customer service opportunity, where no 2 calls or days will ever be the same.!
Fantastic opportunity to join one of the fastest growing companies in their field:
Ranked in the Sunday Times Fast Track 100 list of fasted growing companies
Listed in the Financial Times ranking of Europe’s fasted growing companies
Named by the London Stock Exchange as one of the UK’s fastest growing companies in their “1000 Companies to Inspire Britain”
Lloyd Recruitment Services, are delighted to be asked to partner up with a market leading organisation, who have built their reputation up to the highest levels, and now seek to strengthen their professional client / customer information team in line with expansion plans.
Working within their friendly, busy and reactive customer service department, we are looking for a professional and hard-working individual, who understand the importance of providing a fast and responsive service to professionals from both the private and public sectors.
These roles offer an attractive variety of daily duties and responsibilities that will keep you challenged and continually learning and developing.
Duties will include:
Answering incoming calls from clients and action all requests
Outbound calls to clients to follow through on previous enquiries
Responding to incoming e-mails
Handling, reacting and resolving client escalations
The successful individuals will be:
Professional and confident communicators
Self -motivated and enthusiastic
Quick thinking (able to think outside the box)
Fully IT proficient
Be numerate and have excellent attention to detail
Benefits include:
£19,788 p/annum
37.5 hours a week (Mon-Fri)
Regular reviews, overtime, “Perkbox” rewards, regular team and company events
Local free parking
NB: Unfortunately, due to the high number of applications Lloyd Recruitment Services receive, we are only able to contact shortlisted candidates.
Keywords: Customer Services, Call Centre, Contact Centre, Inbound Calls, Incoming Calls, Help Desk, Escalations, E-mails, Epsom, Sutton, Banstead, Morden, Carshalton, Mitcham, Wallington, Cheam, Kingston, Chessington.
