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Part Time Customer Service Advisor (11-5.30pm – M-F)


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https://www.lloydrecruitment.co.uk/3068/job2017-12-06 10:41:121970-01-01 Lloyd Recruitment Services Limited
Job Type Permanent Part Time
Location Chilwell
Area Midlands, UK Midlands UK Chilwell
Sector Customer Service
Salary £14,242.80 (for 30 hours)
Start Date ASAP
Advertiser Kim Williams
Job Ref KW8138
Description
Lloyd Recruitment Servicesare assisting one of our longest standing clients, in their search for a professional Part TimeCustomer Service Advisor (30 hours a week 11am-5.30pm) to join their team in their Nottingham office.

 

Role Objective:

You’ll be working alongside the Technical Manager, to ensure the highest level of customer service is provided to one of their most important “key” clients.

 

As a team, you’ll be responsible for managing a range of calls, and enquiries as well as any associated administration / follow up tasks to ensuring that any down time in vehicle from the fleet is minimal, and that any repairs/maintenance/servicing is carried out quickly and within budget – keeping all parties updated at all times to exceed client expectations.

 

Administration tasks will include scheduling diaries and workshop bookings, invoicing and credit note updating on the in-house database, upkeep of the spare vehicle database.

A confident telephone manner, and proven experience from within customer services / administration areas is a must. 

 

The ability to work accurately within strict timescales, within a small team is imperative.

 

Ideal Candidate:


  • Previous experience within a similar customer driven rolefrom any of the following areas: fleet, workshop, vehicle/automotive, logistics or scheduling would be highly beneficial.


  • Proven administration experience


  • General knowledge of Health & Safety


  • Full Clean Driving Licence


 

Due to location the successful candidate will need to go through a full enhanced DBS check.

 

In return for your hard work you’ll be rewarded with a very competitive basic salary and benefits package including: bonus; 2.5% of basic salary, 25 days holiday, pension and life assurance.

 

 

NB: Unfortunately, due to the high level of applications received by Lloyd Recruitment Services, we are only able to contact shortlisted candidates
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