Reservations Consultant
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| Job Type | Permanent Full Time |
| Location | Wimbledon |
| Area | Surrey, UK |
| Sector | Customer Service Travel & Leisure |
| Salary | 20,000 - 25,000 |
| Start Date | |
| Advertiser | Kim Williams |
| Job Ref | KW8061 |
- Description
- Our client a leader in their market based in Wimbledon are looking to recruit a passionate and forward thinking Reservations Consultant to work alongside their well-established sales team.
The company is a global sourcing and booking service for short, medium and long-stay accommodation and corporate housing that provides a cost-effective alternative to traditional hotel stays for business travellers and international assignees and their families.
Role Objective
To achieve the company, team and personal targets by accurately processing each enquiry via telephone, email or company website and generating the necessary documentation, ensuring the client’s expectations are met in line with agreed standard operating procedures and service level guidelines. You will be expected to maximise conversion opportunities to achieve set targets.
Key Requirements
The ability to manage, close and convert enquiries
Customer service focused and an enthusiasm to exceed client’s expectation
Consultative and empathetic approach to client’s needs
Excellent communication skills, both verbal & written
Usage of correct grammar and punctuation in written work
Ability to work under pressure and to tight deadlines
Good time management
Team player, able to lead by example
High level of interpersonal skills including the ability to be able to interact with people at all levels
Ability to problem solve
Flexible attitude to working outside of core job role and working hours
Professional appearance and attitude
Ability to work on own initiative as well as part of a team
Experience or a background in the travel industry is an advantage but not essential.
My client offers a fantastic working environment with excellent staff incentives.
For further information on this fantastic opportunity please apply with your up to date CV.
Unfortunately, due to the high number of applications, Lloyd Recruitment Services are only able to contact shortlisted applicants.
