Administrator
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| Job Type | Permanent Full Time |
| Location | Wimbledon |
| Area | Greater London, UK |
| Sector | Office Support |
| Salary | 18,000 - 22,000 |
| Start Date | |
| Advertiser | Kim Williams |
| Job Ref | KW7515 |
- Description
- Lloyd Recruitment Services have an exciting opportunity, for an experienced Administrator, working for our client who is a leader in their field.
This role will be based out of their Wimbledon offices and you will be responsible for ensuring that all administration tasks are completed for colleagues in the sales team. Duties will include: daily reservations / bookings and all related administration duties for onward invoicing are carried out in an accurate and timely manner.
Key responsibilities & objectives are detailed below:
Ensure global daily reservations and bookings and related administration is accurately and timely processed, ensuring every booking is completed to agreed standard operating procedures
Providing written confirmations and check in details to clients within agreed service levels
Processing credit card payments via PDQ/on-line terminal
Invoice checking
Managing associated invoice and accounting queries/ issues
Proactively contacting other apartment providers for extension of bookings where necessary and confirming checkout dates
Handling all correspondence and email communication in an effective and timely manner
To flag up to the Director of Client Services any processes that cause issues to the business or customers which may result in complaints, thinking of solutions to implement to avoid this
To support the global team with any day to day queries regarding any issues relating to bookings/invoices
The ideal candidate:
Ability to organise and manage workload efficiently
Customer service focused and an enthusiasm to exceed client expectation
Excellent communication skills, both verbal and written
Ability to work under pressure and to tight deadlines
High level of interpersonal skills including the ability to communicate at all levels
Experienced with MS Office package (Word, Excel, PowerPoint, Outlook)
Our client offers a welcoming atmosphere in a hardworking yet fun environment.
Unfortunately, due to the high number of applications, Lloyd Recruitment Services are only able to contact candidates who have been shortlisted.
