Retail Account Manager
| Job Type | Permanent Full Time |
| Location | Outskirts of Crawley |
| Area | West Sussex, UK |
| Sector | FMCG |
| Salary | £35,000 - £50,000 (DOE) plus company benefits |
| Start Date | |
| Advertiser | Nicola Francis |
| Job Ref | NF14948 |
- Description
Retail Account Manager
Location: Outskirts of Crawley
Salary: £35k - £50k DOE
Benefits: Flexible start/finish times, free gym membership, health and wellbeing programmes, discounts at hundreds of retailers and hospitality venues, health cashback plan
Are you an experienced Retail Account Manager with a strong background in FMCG, and supplier-side retail partnerships? Do you have experience working with leading retailers such as Aldi, Tesco, TK Maxx, Lidl, or Sainsbury’s? If so, we want to hear from you.
Why apply?
- Retail-focused role – manage and develop high-profile product categories with major retailers
- No sales targets – focus on strategic retail development and delivering exceptional service
- Career growth – join a thriving, innovative, and fast-paced business
The Company
Our client is a market-leading FMCG supplier known for developing and delivering high-quality products to leading UK retailers. With continued expansion, they are seeking a proactive Retail Account Manager to drive key retailer relationships and ensure seamless product supply.
Key Responsibilities:
- Retailer account management – build and maintain strong relationships with retail managers and buyers at major retailers
- Retail strategy development – develop and execute strategies for growth within your retail, analysing market trends and customer demands
- Product lifecycle oversight – collaborate with NPD, buying, and supply chain teams to manage product ranges, SKU portfolios, and launches
- Product expertise – oversee bespoke product development, packaging, and branding to meet retailer specifications
- Critical path & supply chain coordination – manage supplier relationships globally to ensure smooth order fulfilment and stock availability
- Process improvement – streamline operations and drive efficiencies within retail management
- Cross-functional collaboration – work alongside internal teams to support new product development, packaging approvals, and compliance
- Issue resolution – quickly address and resolve challenges related to quality, supply, or delivery timelines
What We’re Looking For:
- Proven FMCG account management experience – ideally working with supermarkets, discounters, or major retailers
- Strong understanding of SKU management and supplier negotiations
- Track record of working with retail buyers and understanding their commercial needs
- Team management experience
- Excellent project management skills with experience managing critical paths
- Proficiency in Microsoft Office, CRM, and order management tools
- Full UK driving licence and own transport (due to office location)
- Desirable: Experience in process improvement, change management, or international supply chain operations
Refer a friend and earn a retail voucher worth up to £500!
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
