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https://www.lloydrecruitment.co.uk/10398/job2024-12-12 17:18:381970-01-01 Lloyd Recruitment Services Limited
Job Type Permanent Full Time
Location East Grinstead
Area West Sussex, UK West Sussex UK East Grinstead
Sector Office Support
Salary £24,000 - £25,000
Start Date
Advertiser Nicola Francis
Telephone 01342325316
Job Ref NF14531
Description

Lloyd Recruitment Services is thrilled to collaborate with a leading company based on the outskirts of East Grinstead who are seeking a dedicated Receptionist to join their team on a full-time, permanent basis.


Position overview:
As a Receptionist, you will play a vital role in various essential processes that drive the business. Your responsibilities will include maintaining direct communication with the Director, Managers, Customers, Suppliers, and other external Stakeholders. This hands-on role involves close involvement in the day-to-day operations of the company.


What's in it for you as a Receptionist:



  • Salary £24,000 - £25,000

  • 37.5 hours/week, Monday to Friday

  • 25 days plus bank holidays on top

  • Private insurance

  • Pension contribution

  • Great company benefits


Key responsibilities:



  • Manage the customer journey from start to finish

  • Take ownership of assigned customers, maintaining their records and meeting conversion rate goals

  • Collaborate with senior managers to handle challenging customer situations

  • Anticipate and address customer concerns to deliver a tailored and positive experience

  • Ensure smooth workflow and manage schedules effectively

  • Maintain a welcoming reception environment for outstanding service


Key requirements:



  • Previous office telephone handling experience

  • Outgoing and confident with problem-solving skills

  • Excellent written and verbal communication

  • Strong organisational skills

  • Polite and team-oriented

  • Willingness to learn and take on responsibility

Keywords
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