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Customer Service Advisor


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2018-08-10 11:19:271970-01-01Lloyd Recruitment
Job Type Permanent Full TimeTemporary / Contract
Location Sutton
Area Greater London, UKSurrey, UK Sutton
Sector Customer Service & Call CentreOther
Salary 9.62 Per Hour
Currency GBP
Start Date
Advertiser Emma Walsh
Job Ref EW8813
Description
  • Are you available to work from the 28th August 2018?
  • Do you have previous customer service / call centre experience (retail background also considered)?
  • Would you like to work for a company that recognises individual performance?
  • Do you enjoy providing a high level of service to clients?

Lloyd Recruitment Services, are excited to be working with a recognised brand name, who are looking to recruit individuals to work within and strengthen their existing customer service department to join them on a temp to perm basis.

Working within their friendly, busy and reactive customer service department, we are looking for energetic, professional and hard-working individuals who understand the importance of providing a high level of service at all times.

Due to the fast paced environment, we are looking for individuals who are passionate and enjoy customer service.

These roles, are being offered on a temp to perm basis.

Duties will include:

  • Answering incoming calls from clients, organising deliveries and collections of monies
  • Outbound calls to clients / dispatch units
  • Responding to incoming e-mails
  • Handling, reacting and resolving client escalations
  • Raising and processing invoices
  • Handling any banking queries

The successful individuals will be:

  • Professional and confident communicators
  • Quick thinking and able to think outside the box
  • Fully IT proficient
  • Have previous Call Centre / phone based experience
  • Be numerate and have excellent attention to detail

Please note, successful candidates will be required to undergo DBS and a Credit Check.

Unfortunately, due to the high number of applications Lloyd Recruitment Services receive, we are only able to contact shortlisted candidates.

Keywords: Customer Services, Call Centre, Contact Centre, Inbound Calls, Telephony, Cash Collections, Deliveries, Incoming Calls, Help Desk, Escalations, E-mails, Banking, Invoicing, Sutton, Croydon, Banstead, Purley, Morden, Carshalton, Epsom, Mitcham, Wallington, Cheam
Keywords
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