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Part Time Customer Service Advisor (11-5.30pm - M-F)

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1970-01-01Lloyd Recruitment
Job Type Permanent Part Time
Area Midlands, UK
Sector Customer Service & Call Centre
Salary £14,242
Currency GBP
Start Date
Advertiser Kim Williams
Job Ref KW8138N
Lloyd Recruitment Services are assisting one of our longest standing clients, in their search for a professional Part TimeCustomer Service Adviser (30 hours a week 11am-5.30pm) to join their team in their Nottingham office.

Role Objective:

You’ll be working alongside the Technical Manager, to ensure the highest level of customer service is provided to one of their most important "key" clients.

As a team, you’ll be responsible for managing a range of calls, and enquiries as well as any associated administration / follow up tasks to ensuring that any down time in vehicle from the fleet is minimal, and that any repairs/maintenance/servicing is carried out quickly and within budget - keeping all parties updated at all times to exceed client expectations.

Administration tasks will include scheduling diaries and workshop bookings, invoicing and credit note updating on the in-house database, upkeep of the spare vehicle database.

A confident telephone manner, and proven experience from within customer services / administration areas is a must.

The ability to work accurately within strict timescales, within a small team is imperative.
Ideal Candidate:

  • Previous experience within a similar customer driven role from any of the following areas: fleet, workshop, vehicle/automotive, logistics or scheduling would be highly beneficial.
  • Proven administration experience
  • General knowledge of Health & Safety
  • Full Clean Driving Licence

Due to location the successful candidate will need to go through a full enhanced DBS check.

In return for your hard work you’ll be rewarded with a very competitive basic salary and benefits package including: bonus; 2.5% of basic salary, 25 days holiday, pension and life assurance.

NB: Unfortunately, due to the high level of applications received by Lloyd Recruitment Services, we are only able to contact shortlisted candidates.
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