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Customer Experience Agent


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2018-08-10 12:09:361970-01-01Lloyd Recruitment
Job Type Temporary / Contract
Location Epsom
Area Greater London, UKSurrey, UK Epsom
Sector Customer Service & Call Centre
Salary Competitive
Currency GBP
Start Date
Advertiser Emma Walsh
Job Ref EW8792
Description
  • Are you available to start work immediately?
  • Would you like to work in a friendly and busy team?
  • Temporary employment until the end of October 2018 (possibly longer)?

Lloyd Recruitment Services have an urgent temporary opportunity, working within a highly prestigious local company.

Candidates must be available to interview as soon as possible for an immediate start.
Full training will be provided, so we are happy to receive applications from all levels of customer focused individuals.

Working within customer service teams, the successful individuals will be required to provide a first class and professional service to clients and customers.

Friendly, busy and reactive customer service department, we are looking for energetic, professional and hard-working individuals who understand the importance of providing a high level of service at all times. Due to the fast paced environment, our client is looking for someone with ideally a minimum of six months call centre / phone based customer service experience, however we are also able to consider individuals from a retail background, who have a desire to progress into an office based position.

Duties will include:

  • Answering incoming calls from clients and customers
  • Responding to queries from internal and external sources
  • Discussing agreements and contracts

Experience Required

  • Call centre and / or face to face/ Retail customer services experience
  • Professional and confident communicators
  • Fully IT proficient
  • Team Player and self-motivated

Unfortunately, due to the high number of applications Lloyd Recruitment Services receive, we are only able to contact shortlisted candidates.

Keywords: Customer Services, Call Centre, Contact Centre, Inbound Calls, Telephony, Incoming Calls, Help Desk, Escalations, Financial Services, Security, Cash Collections, E-mails, Retail, Sutton, Croydon, Banstead, Purley, Morden, Carshalton, Epsom, Mitcham, Tadworth, Wimbledon, Wallington
Keywords
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